Experts by Experience

We value lived experiences and encourage residents' participation in our communities, services, and management. Residents play an active role in recruitment panels for new staff, share their experiences during staff inductions, and participate in organisational committees, including our fundraising committee.
In 2024, we launched our Experts by Experience Programme with funding from the National Lottery Community Fund, led by our Lived Experience Coordinator, Vikki H.
The aims of the Experts by Experience Programme are to enhance co-production within CHT by increasing resident involvement in the design, delivery, and evaluation of our services, training, and communications. The programme will also support residents in building new confidence and skills that they can carry with them after leaving our communities and create a peer-support network that will help our residents thrive.
Residents are working with Vikki to shape this programme, sharing their feedback about potential opportunities, risks, and mitigations and co-producing a peer support volunteer description. Vikki is also supporting residents to share feedback with staff through our newly established core skills training groups and working groups which provide a space for residents to come together with staff and contribute their ideas and experiences.
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